PRIVACY POLICY
Last updated: July 27, 2026
RV Parts Giant is a store brand owned and actually operated by Blackseries RV Inc. (“Blackseries RV,” “RV Parts Giant,” “we,” “us,” or “our”). RV Parts Giant is not a separate legal entity. Blackseries RV Inc. is the legal website operator, contracting seller, and business responsible for the operation of www.rvpartsgiant.com, the related online store, customer-support channels, products, features, and services (collectively, the “Services”). Except where Shopify or another service provider independently determines how and why it processes information under its own privacy notice, Blackseries RV Inc. is the business responsible for the personal information practices described in this Privacy Policy.
This Privacy Policy explains how Blackseries RV Inc., operating the RV Parts Giant store brand, collects, uses, discloses, retains, and otherwise processes personal information when you visit or use the Services, place an order, create an account, request customer support, submit a return or warranty request, subscribe to marketing communications, or otherwise interact with us. It also explains the privacy rights and choices that may be available to you.
Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understood this Privacy Policy.
1. BUSINESS IDENTITY AND PRIVACY RESPONSIBILITY
Actual operating company: Blackseries RV Inc.
Store brand: RV Parts Giant
RV Parts Giant is a store brand of Blackseries RV Inc. and is not a separate corporation, limited liability company, or other legal entity.
Blackseries RV Inc. actually operates the Services and is responsible for the personal information practices described in this Privacy Policy, except where Shopify or another third party independently processes personal information under its own privacy notice.
Business address:
Blackseries RV Inc.
2072 W 11th St
Upland, CA 91786
United States
Privacy and customer-support email:
support@rvpartsgiant.com
Telephone:
+1 (833) 822-6737
Website:
www.rvpartsgiant.com
2. PERSONAL INFORMATION WE COLLECT
“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to an individual or household. It does not include information that has been aggregated, anonymized, or de-identified so that it cannot reasonably identify an individual.
Depending on how you interact with the Services, we may collect the following categories of personal information:
• Contact information, such as your name, billing address, shipping address, email address, and telephone number.
• Order and transaction information, such as products viewed, placed in a cart, purchased, returned, exchanged, or canceled; order history; payment status; shipping details; and transaction records.
• Account information, such as your login credentials, account preferences, saved addresses, and account settings.
• Payment information. Payments are processed by Shopify and other authorized payment processors. We generally do not directly store complete payment-card numbers. Payment processors may collect card details, billing information, payment authentication information, and related transaction data in accordance with their own privacy policies.
• Customer-support and communications information, including messages, emails, call details, photographs, warranty claims, product questions, return requests, reviews, and other information you choose to provide.
• Device and network information, such as IP address, browser type, operating system, device identifiers, cookie identifiers, network connection, and approximate location derived from your IP address.
• Website and usage information, such as pages viewed, searches, clicks, referring pages, dates and times of visits, items added to a cart, and interactions with our website, emails, and advertisements.
• Marketing preferences, such as whether you have subscribed to promotional emails or text messages and the types of communications you prefer to receive.
• Inferences, such as product interests or preferences inferred from your purchases and interactions with the Services.
• Other information you voluntarily provide to us.
We do not intentionally collect Social Security numbers, government identification numbers, precise geolocation, biometric information, health information, or other highly sensitive personal information through the ordinary operation of our online store. Please do not send sensitive information through unsecured email or contact forms.
3. HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information:
• Directly from you, including when you place an order, create an account, request a return, submit a warranty claim, contact customer support, subscribe to marketing, or post a review.
• Automatically through cookies, pixels, tags, local storage, server logs, and similar technologies when you use the Services.
• From Shopify and other service providers that support our store, payments, fraud prevention, shipping, analytics, advertising, customer support, and related business operations.
• From shipping carriers, payment processors, business partners, social-media platforms, advertising partners, and other third parties, where permitted by law.
• From publicly available sources when reasonably necessary to verify business or transaction information or prevent fraud.
4. HOW WE USE PERSONAL INFORMATION
We may use personal information to:
• Operate, provide, maintain, and improve the Services.
• Process and fulfill orders, payments, shipments, returns, exchanges, refunds, cancellations, warranties, and customer-service requests.
• Create and manage customer accounts.
• Communicate with you about orders, deliveries, account activity, policy updates, support requests, and other service-related matters.
• Verify transactions, prevent fraud, protect accounts, detect security incidents, and maintain the safety and integrity of the Services.
• Personalize your shopping experience and recommend products that may be relevant to you.
• Send marketing and promotional communications where permitted by law and in accordance with your preferences.
• Measure and improve website performance, advertising, products, customer service, and business operations.
• Maintain records, resolve disputes, enforce our terms and policies, and protect our legal rights.
• Comply with applicable laws, legal process, regulatory requirements, and lawful requests from public authorities.
• Carry out a merger, financing, acquisition, reorganization, sale of assets, bankruptcy, or similar business transaction.
• Use information for other purposes disclosed to you at the time of collection or with your consent.
5. COOKIES, ANALYTICS, AND ADVERTISING
We and our service providers may use cookies, pixels, tags, software development kits, and similar technologies to operate the website, remember your preferences, keep items in your cart, understand website usage, prevent fraud, measure performance, and deliver or measure advertising.
Some cookies are necessary for the website to function. Other cookies, including analytics and advertising cookies, may be optional depending on applicable law and your location.
You can control cookies through your browser settings and, where available, through the cookie or privacy-preference controls displayed on our website. Disabling certain cookies may affect website functionality.
We may use analytics and advertising services that collect information about your activity over time and across websites or applications. Depending on the law where you live, this activity may be considered “targeted advertising,” “cross-context behavioral advertising,” “selling,” or “sharing” of personal information.
Where required by law, you may opt out through the “Your Privacy Choices” or similar privacy link in our website footer. Where legally required, we will also treat recognized browser-based opt-out preference signals, such as Global Privacy Control, as a request to opt out for the browser or device sending the signal.
6. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to the following categories of recipients for legitimate business purposes:
• Shopify, which hosts and supports our online store and may process personal information in connection with Shopify-powered features.
• Payment processors, banks, and financial-service providers that process payments, refunds, chargebacks, and fraud checks.
• Shipping carriers, warehouses, fulfillment partners, suppliers, and logistics providers that assist with order delivery and returns.
• Information-technology, cloud-hosting, cybersecurity, fraud-prevention, customer-support, communications, accounting, and professional-service providers.
• Analytics, marketing, and advertising providers, subject to applicable law and your privacy choices.
• Business partners when necessary to provide a service you request or when you direct us to disclose information.
• Government agencies, courts, law-enforcement authorities, regulators, and other parties when disclosure is required or permitted by law.
• A buyer, investor, lender, successor, or other relevant party in connection with an actual or proposed business transaction.
• Affiliates or entities within the Blackseries RV Inc. corporate group, if applicable, subject to this Privacy Policy and applicable law.
We may also disclose information with your consent or at your direction.
We do not sell personal information for money. However, our use of certain analytics and advertising technologies may be considered a “sale” or “sharing” of personal information under some U.S. state privacy laws. Where applicable, you may opt out as described in Sections 5 and 11.
7. RELATIONSHIP WITH SHOPIFY
The Services are hosted and supported by Shopify. Shopify processes personal information to provide the Shopify platform, checkout, Shop, Shop Pay, fraud prevention, security, and other Shopify services.
Information submitted through our store may be transmitted to Shopify and to Shopify service providers located in countries other than your own. For certain Shopify services and enhanced features, Shopify may independently determine how and why it processes personal information and may be responsible for responding to requests concerning that processing.
Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/consumer-privacy
Shopify Privacy Portal:
https://privacy.shopify.com/
Requests concerning information controlled by Blackseries RV Inc. should be submitted using the contact information in Section 16.
8. THIRD-PARTY WEBSITES AND SERVICES
The Services may contain links to websites, applications, payment services, social-media platforms, or other services operated by third parties. We do not control and are not responsible for the privacy, security, accuracy, or practices of third-party services. Review the privacy policy of each third party before providing personal information.
A link to a third-party service does not, by itself, mean that RV Parts Giant or Blackseries RV Inc. endorses, controls, or is affiliated with that third party.
9. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
• Maintain customer accounts and transaction records.
• Fulfill orders and provide customer support.
• Process returns, refunds, warranties, and chargebacks.
• Comply with tax, accounting, legal, and regulatory obligations.
• Prevent fraud and maintain security.
• Resolve disputes and enforce agreements.
Retention periods vary depending on the type of information, the nature of our relationship with you, legal requirements, and whether the information is needed for an actual or anticipated dispute. When personal information is no longer reasonably needed, we will delete, anonymize, or securely dispose of it, subject to applicable law and technical limitations.
10. SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no security system or method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Do not send payment-card numbers, account passwords, government identification numbers, or other sensitive information through ordinary email.
11. YOUR PRIVACY RIGHTS AND CHOICES
Depending on where you live and subject to applicable law, you may have the right to:
• Request access to or confirmation of the personal information we process about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information.
• Request a portable copy of certain personal information.
• Opt out of targeted advertising, cross-context behavioral advertising, or the sale or sharing of personal information.
• Withdraw consent where processing is based on consent.
• Limit certain uses or disclosures of sensitive personal information, where applicable.
• Appeal a decision we make regarding a privacy request, where required by law.
• Receive equal service and pricing and not be discriminated against for exercising a privacy right.
You may also unsubscribe from promotional emails by using the unsubscribe link in the email. Even after unsubscribing from marketing, we may still send non-promotional messages about orders, accounts, security, or customer service.
To exercise a privacy right concerning information controlled by Blackseries RV Inc., contact us at support@rvpartsgiant.com or use the privacy-request option available on our website. Please clearly describe your request and provide enough information for us to locate the relevant records.
We may need to verify your identity before completing a request. We will use information provided for verification only to process the request. You may use an authorized agent where permitted by law, but we may require proof of authorization and direct identity verification.
We will respond within the time required by applicable law. If we deny a request, we will explain the reason when legally required and provide appeal instructions where applicable.
12. CALIFORNIA PRIVACY NOTICE
This section supplements the rest of this Privacy Policy for California residents.
In the preceding 12 months, we may have collected the following categories of personal information, as described in Section 2:
• Identifiers and contact information.
• Customer-record information.
• Commercial and transaction information.
• Internet or other electronic-network activity.
• Approximate geolocation derived from IP address.
• Audio, electronic, visual, or similar information that you voluntarily provide, such as call records or product photographs.
• Inferences about product interests and preferences.
• Account credentials and payment-related information handled through authorized service providers.
We collect this information from the sources described in Section 3, use it for the purposes described in Section 4, and disclose it to the categories of recipients described in Section 6.
We do not sell personal information for money. We may disclose identifiers and internet or electronic-network activity to analytics or advertising partners in a manner that may be considered “selling” or “sharing” under California law. California residents may opt out through the “Your Privacy Choices” link in our website footer or by contacting us.
We do not knowingly sell or share the personal information of consumers under 16 years of age.
13. CHILDREN’S PRIVACY
The Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, contact us at support@rvpartsgiant.com so that we can review and, where appropriate, delete the information.
14. INTERNATIONAL DATA TRANSFERS
We and our service providers may process personal information in the United States and other countries that may have different data-protection laws from the country where you live.
Where required by applicable law, we use recognized safeguards for international transfers, such as contractual protections, adequacy decisions, or other lawful transfer mechanisms.
15. COMPLAINTS
Contact us first if you have a concern about how we process personal information. Depending on where you live, you may also have the right to appeal our response or submit a complaint to your local privacy or data-protection authority.
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, Services, legal requirements, or other operational reasons.
When we update the policy, we will revise the “Last updated” date and provide any additional notice required by law.
17. CONTACT US
For questions about this Privacy Policy, the privacy practices of Blackseries RV Inc., or a privacy-rights request, contact:
Blackseries RV Inc.
Actual operating company for the RV Parts Giant store brand
2072 W 11th St
Upland, CA 91786
United States
Privacy and customer-support email:
support@rvpartsgiant.com
Telephone:
+1 (833) 822-6737
Website:
www.rvpartsgiant.com